Published notice: International open invitation to tender no. 2011/0675/Tp (NL - The Hague)

Supply, integration, implementation and maintenance of a print management software solution 

  1. Awarding Authority:

    The European Patent Organisation (EPO) through the European Patent Office: Headquarters, Erhardtstrasse 27, D-80469 Munich, Postal address: EPO, D-80298 Munich.
    The European Patent Organisation is an intergovernmental organisation set up pursuant to the European Patent Convention which entered into force in 1977. At present it has 38 Member States (Albania, Austria, Belgium, Bulgaria, Croatia, Cyprus, the Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and United Kingdom). The executive body of the EPO is the European Patent Office which is charged with the searching and examination of European patent applications and the granting of European patents. It employs approximately 6700 staff at EPO headquarters in Munich, a branch at The Hague/Rijswijk (NL) and sub-offices in Berlin and Vienna (the number of Member States and staff members indicated may change).

  2. Award procedure:

    International open invitation to tender with discretionary award of contract.

  3. Description of the contract:

    1. Purpose of the contract:

      Supply, integration, implementation and maintenance of a print management software solution that fulfils the following requirement:

      • Print queue management
      • Management of print services
      • Management of print drivers
      • Print-shop queue management
      • Intelligent switching of print-jobs to alternative printers
      • Follow me printing
      • Ability to print EPO header pages
      • Re-creation of print jobs
      • Printing from SAP
      • EPO Infrastructure Integration
    2. Division into lots:

      Not applicable.

    3. Any deposits and guarantees required:

      Not applicable.

    4. Main terms concerning payment:

      See Procurement Documents.

    5. Qualifications required by law:

      Not applicable.

  4. Place and period of performance:

    1. Place at which the contract is to be performed:

      Implementation shall be performed at the EPO Offices in Rijswijk,
      Patentlaan 2, 2288 EE Rijswijk, The Netherlands.

    2. Duration of contract or time limit for delivery or completion of services/work:

      Duration of the contract is 3 years with 3 optional extensions of 1 year each.

  5. Variants:

    Proposals for variants which fail to meet any minimum requirements laid down in the Procurement Documents and/or the effect of which would be to reduce significantly the rights and/or safeguards of the EPO, are not allowed.

  6. Requests for the Procurement Documents and receipt of bids:

    1. Name and address of department from which the Procurement Documents and clarification of the Procurement Documents may be requested:

      European Patent Office
      Central Procurement The Hague 4.8 (2011/0675/Tp)
      Patentlaan 2,
      2288 EE Rijswijk,
      The Netherlands

      P.O. Box 5818, 2280 HV Rijswijk, the Netherlands;
      Fax No. (+31) 70 340 3977
      email address:

      Procurement Documents will be forwarded upon written, faxed or E-Mail request.

    2. Final date for receipt by the EPO of requests for the Procurement Documents:

      23.2.2012, 12.00 hrs (CET)

    3. Final date for receipt by the EPO of requests for clarification:

      8.3.2012, 12.00 hrs (CET)
      Questions must be submitted by letter or fax.

    4. Final date for receipt of bids/number of copies to be sent:

      22.3.2012, 12.00 hrs (CET)
      two paper copies and one electronic copy, in addition to the original bid, which is to be marked as such.

    5. Address to which the requests for clarification and bids must be sent:

      As in point 6(a).

    6. Language or languages in which requests for clarification and bids must be drawn up:

      English. The Procurement Documents will be available in English only.

  7. Legal form of the grouping in the event of a joint bid:

    If several bidders submit a joint bid, one must be designated as prime contractor responsible for performance of all the obligations under the contract.

  8. Information and evidence concerning the bidder's financial and economic standing and technical and professional competence:

    Customer and bank references

  9. Period during which the bidder is bound by his bid:

    Six months following the final date for receipt of bids indicated in point 6(d).

  10. Criteria for the award of Contract:

    The award criteria and their respective weighting are as follows:

    • Technical aspects: 90%
    • Financial aspects: 10%
  11. Other information:

    Contract award is expected to take place in the second quarter of 2012.

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