T 1932/07 (Call-center routing/GENESYS) of 08.10.2009
- European Case Law Identifier
- ECLI:EP:BA:2009:T193207.20091008
- Date of decision
- 8 October 2009
- Case number
- T 1932/07
- Online on
- 8 December 2009
- Petition for review of
- -
- Application number
- 98908545.1
- IPC class
- H04M 3/00
- Language of proceedings
- English
- Distribution
- No distribution (D)
- Download
- Decision in English
- OJ versions
- No OJ links found
- Other decisions for this case
- -
- Abstracts for this decision
- -
- Application title
- Apparatus and methods enhancing call routing to and within call-centers
- Applicant name
- Genesys Telecommunications Laboratories, Inc.
- Opponent name
- -
- Board
- 3.5.03
- Headnote
- -
- Relevant legal provisions
- European Patent Convention Art 56Rules of procedure of the Boards of Appeal Art 15(3)
- Keywords
- Inventive step (main and auxiliary requests) - no
- Catchword
- -
- Cited cases
- -
- Citing cases
- -
ORDER
For these reasons it is decided that:
The appeal is dismissed.