Programme

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Wednesday, 18 March 

Time
 Session
08.00 - 09.00 Registration and coffee
09.00 - 09.25 Plenary session
Welcome address 
09.30 - 09.55 The new web-based online filing (CMS) application: customer experience
Ms Eva Mänty, Kolster Oy Ab, Helsinki
Mr Ed Verkaaik, Shell International BV, The Hague
10.00 - 12.50

(Coffee break
11.00 - 11.20)
Break-out sessions
A. Workshop on the EPO online filing software (*)

B. Workshop on the new web-based online filing (CMS) application (*)

C. Technical workshop on the EPO online filing software - basic installation, configuration and system administration (*)
D. Opposition and appeal procedures before the EPO (*)
E. EPC vs PCT - a comparison of the formal requirements for applications filed under both systems as well as related EPO practice 
F. A review of the legal/formal requirements in the EP procedure and their implications for online filing, with a closer look at the new generation of EPO online services
12.50 - 14.00 Buffet lunch
14.00 - 17.00

(Coffee break
15.20 - 15.40)
G. Online services accessible via the Administration function - Mailbox, My Files and Online Fee Payment 
H. Technical workshop on the EPO online filing software - patent management system (PMS) gateway (*)
I. Workshop on the EPO online filing software (*)
J. Workshop on the new web-based online filing (CMS) application (*)
17.00 - 18.00 Drinks reception

 (*) hands-on PC workshops

Thursday, 19 March 

Time
 Session
09.00 - 12.30

(Coffee break
10.30 - 10.50)
Break-out sessions
K. Workshop on the EPO online filing software (repeat of day 1) (*)

L. Workshop on the new web-based online filing (CMS) application (repeat of day 1) (*)

M. Technical workshop on the EPO online filing software - basic installation, configuration and system administration (repeat of day 1) (*)
N. Opposition and appeal procedures before the EPO (repeat of day 1) (*) 
O. EPC vs PCT - a comparison of the formal requirements for applications filed under both systems as well as related EPO practice (repeat of day 1)
P. A review of the legal/formal requirements in the EP procedure and their implications for online filing, with a closer look at the new generation of EPO online services (repeat of day 1)  
Q. Online services accessible via the Administration function - Mailbox, My Files and Online Fee Payment (repeat of day 1)
12.35 - 12.50 Plenary session
Wrap-up
12.50 - 14.00 Buffet lunch
14.00 End 

 (*) hands-on PC workshops

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