About DocuSign
DocuSign allows you to sign documents securely and electronically. DocuSign
electronic signatures are valid and legally binding around the world.
Questions about the Document?
If you wish to modify the document or have questions about any details, email the
document sender.
About Qualified Electronic Signature
Qualified electronic signatures (QES) fulfil the legal requirements for electronic
data signatures in the same way as handwritten paper signatures do.
For a physical person to add a QES to a
document, the identity of that person must first be verified.
ID Check Remote for QES is a DocuSign service
that enables individuals to add a QES to one or more electronic documents. Anyone
using this service for the first time is required to go through IDnow's video
identification process. This process takes around five minutes and must be
repeated every two years.
After the initial identification, the signer
creates a password for their "eSign Wallet". For later
identifications they will then enter their password to confirm their identity.
For more information, visit
Good to know
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Forms of ID
supported by IDNow.
German resident permits and (recent) Indian passports are also supported.
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Languages
supported for the video identification process: English, German and French. By
default, your browser language is selected.
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Video
identification service hours:
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English/German:
between 8.00 and 24.00 hrs CET, seven days a week
-
French:
between 8.00 and 21.00 hrs CET, Monday to Saturday
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QES
wallet identification is available 24x7
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You
will have to go through a new video identification process if you forget your
password or change your email address or phone number.
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An
offline review is carried out after the video identification process. This
might cause a delay to receiving the signed document. The signer will be notified
by email when the document is available.
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It might be that your network or browser
does not support the video stream. In such cases, it is recommended to use the
mobile app with minimum 4G connection.
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Identifications are supported only in
Chrome and Firefox browsers.
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Strict rules apply during the
identification call. You are required to be alone - if the agent sees somebody
else, they are instructed to end the call. You should also come prepared with
your ID and mobile device.
