Online Filing 2.0 – the tool of choice for filing with the EPO

Eugenia Kotselidou
Director Customer Journey, EPO
Eugenia joined the EPO in 1991 and progressed through various roles. She served as the Head of Personnel Development Department in HR and later assumed the position of Director in Patent Administration overseeing operational units. Additionally, she took on leadership roles in horizontal functions like Quality and Customer Functions. Since 2010 she is the Director for EPO customers. Among her responsibilities are fostering customer engagement through activities such as the User Day event and User meetings to inform and support EPO customers.

Roberta Andreatta
Key Account Manager, EPO
Roberta joined the EPO in 2001. She became a Key Account Manager in 2017 and primarily covers Italy, Germany and France. As a key account manager, she follows and promotes technical progress in the area of the EPO Online services and supports users with their implementation.

Ulrike Engels
Key Account Manager, EPO
After joining the EPO in 2000 as a Formalities Officer, Ulrike became a local procedural specialist and provided related training to EPO formalities officers. She became a Key Account Manager in 2014. Her accounts are located in the Netherlands, Belgium, Germany and Scandinavia. Ulrike has also been heavily involved in Online Filing 2.0.

Catherine Humbert
IT Application Manager Front Office, EPO
Catherine is the product owner of Online Filing 2.0 and she contributes to digital transformation projects of the EPO's Strategic Plan 2023/ 2028. She works with EPO experts and external users to build tools that better address user needs, including those of non-specialists.

Stamatios Gkinis
Technical Application Owner, EPO
Stamatios is the technical application owner of Online Filing 2.0. He has been working at the EPO since 2017, as the project manager for Online Filing 2.0 and has remained in the Front Office team since in various roles related to Online Filing. Prior to joining the EPO, Stamatios worked in the private sector gaining experience in implementing enterprise IT projects and significant business knowledge around intellectual property (patents & trademarks).