Upholding our commitment to excellence

Recent external ISO audits have reconfirmed the successful implementation of best practices at the European Patent Office (EPO), in line with international standards.

Applying international standards

This year, the EPO has once again achieved certification under the ISO standards for management systems pertaining to quality (ISO 9001) and occupational health and safety (ISO 45001). The success of the first surveillance audit pertaining to information security (ISO 27001) marked a further significant milestone.

The ISO audits have also reconfirmed that the EPO’s entire quality management system (QMS) continues to meet ISO 9001 requirements, following its extension beyond the core business in 2022. The patent granting process has fulfilled ISO 9001 requirements for almost a decade, having first achieved certification in 2014.

Continual improvement for the highest quality of products and services

The commitment of the EPO to excellence drives our efforts to implement best practices in all that we do. These practices support us in delivering high-quality products and services to our users, safeguarding the health and safety of our staff and stakeholders, and protecting the data and information with which we are entrusted.

The EPO’s integrated management system enables the co-ordinated application of ISO standards across the entire Office. Our certification this year is another step in an ongoing journey of continual improvement and we remain committed to maintaining our certification in the years to come as a clear reflection of our sustained commitment to excellence.