https://www.epo.org/en/service-support/faq/myepo-services/central-fee-payment/managing-deposit-account/what-should-i-do-if

What should I do if I cannot find my last replenishment?

Please contact us at epo.org/support, providing all related evidence, such as confirmation of your bank wire transfer. SEPA transfers are generally made within 24 to 48 hours; for the time needed for any other type of transfer, please contact your bank.