https://www.epo.org/en/node/what-mailbox

What is the Mailbox?

The Mailbox is a single point of delivery for electronic communications from the EPO to a professional representative, legal practitioners (Art.134(8) EPC, or applicant who have their residence or place of business in an EPC Contracting state. It is a company-based service, which means that communications are delivered to a company's mailbox, not to individuals within the company. Anyone in the company who has a smart card, and has been authorised by the company administrator, can access the mailbox.

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