What should I do if I change company?

First update your EPO account settings to change the email address associated with your EPO account and: 

  • ensure continuous access to the new email address, especially if it's used for two-factor authentication 
  • consider having at least two backup methods for two-factor authentication to mitigate the risk of losing access to your old email account 

Next, inform your company administrator to remove you as a member of your old company. Once removed, sign in to MyEPO Portfolio and proceed to update your account with details of the new company you are joining. 

For more information, please see: MyEPO Portfolio feature guide - managing user access in MyEPO Portfolio