How do I configure email alerts and how often are they sent?

You can configure an email alert for any or all of the following events:

  • new communications in the Mailbox
  • new procedural actions for your applications
  • approaching deadlines for procedural actions

If you select one or more of these options, a single daily email will be sent to your email address at 08.00 hrs CET/CEST to alert you of new activity or of an approaching deadline for a pending procedural action.

You can do configure email alerts in the Preferences screen of MyEPO Portfolio.