During installation a pop-up tells me that the Arial Unicode font is not found. What should I do?

To resolve this issue,

  • locate the arialuni.tff font. You will most likely find it in the directory C:\Windows\Fonts
  • copy the arialuni.tff font to the directory of your Online Filing installation, e.g. C:\Program Files (x86)\EPO_OLF5
  • restart the installation process
  • when you are prompted to select the arialuni.tff font during the installation process, select it from the aforementioned folder (e.g. C:\Program Files (x86)\EPO_OLF5 )