FAQ - Technical issues

Open the application by entering the application or publication number, then click on "Submit...

Procedural acts cannot be performed by email. If the dedicated web-based form is not working you can...

You can submit your observations by post.

You can upload up to 24 megabytes per form.

For additional files, create multiple forms with the same...

To receive a copy of your third-party submissions, you must actively tick the box on the submission...

You should be able to get round this problem by using a different browser or a different PC.

If you reach the maximum number of attachments, simply create a new form with the same details and...

Simply create a new form with the same details for each of the documents separately. You can create...

This problem may be due to your firewall settings or antivirus programs. Please try submitting the...