I did not receive a refund code. What should I do?

Short answer: check whether your notification letter says that a refund code is needed.

If no refund code is needed:

• Sign in to Central Fee Payment.
• Select Claim refund without refund code.

Important: By default, only the representative (or, where applicable, the applicant or the association) responsible for the application can claim the refund. Unless another person has been explicitly nominated, no one else can claim it.

If a refund code is needed:

• The EPO sends the refund code in a second letter by post.
• If you have not received this second letter, contact us.