How do I know that the EPO has received my payment?
Short answer: check the payment status in Fee order history in Central Fee Payment. This only applies to payments you made yourself in Central Fee Payment.
What to check
- If the order status is Paid, the EPO has received your payment and confirmation is available as PDF and CSV files.
How the status works
- Credit card payments are marked as Paid immediately.
- Bank transfers are marked as Paid once the funds reach the EPO’s bank account. Allow up to two working days for SEPA transfers and up to four working days for non-SEPA transfers.
- Debit orders submitted in Central Fee Payment are marked as Paid on the order date if your deposit account has sufficient funds.
Important: you do not need to contact the EPO to confirm standard payments.
Contact us if you think something has gone wrong.
Category