How do I check whether my deposit account has been topped up?
Short answer: check the transaction list in Deposit account management.
What to check:
- Go to Central Fee Payment → Deposit account management → Transactions
- Look for the transfer in the recent transactions
If it is not visible yet:
- Allow two working days for SEPA transactions.
- Allow four working days for non-SEPA transactions.
Contact us if the transfer is still missing after the relevant processing time. Please provide the bank transfer receipt.
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