How do I check whether my deposit account has been topped up?

Short answer: check the transaction list in Deposit account management.

What to check:

  • Go to Central Fee Payment → Deposit account management → Transactions
  • Look for the transfer in the recent transactions

If it is not visible yet:

  • Allow two working days for SEPA transactions.
  • Allow four working days for non-SEPA transactions.

Contact us if the transfer is still missing after the relevant processing time. Please provide the bank transfer receipt.