Service & support

How to get support and quick access to useful resources.

Need help or to get in touch with us?

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Frequently asked questions (FAQ)

Find answers to questions on applications, the grant procedure, patent searching and much more.

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Contact us

If you want to give us your feedback or file a complaint, give us a call, write or send us an email.

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Subscribe

Get e-mail updates on our services and activities.

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Addresses and directions

Check our locations and addresses in Germany, the Netherlands, Austria and Belgium.

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Official holidays

Find out when our offices are closed for official holidays.

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Order products & services

Order publications and bulk data sets, subscribe to databases and open or update your deposit account.

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EPO procedural communications

Consult EPO communications used in search, examination and opposition procedures.

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Publications

Search for, browse and download our reports and publications.

https://www.epo.org/en/node/service-support?page=0

User satisfaction surveys 2022/2023

The latest round of independent surveys indicates high satisfaction levels with the EPO’s core services of search, examination and opposition.