Problems with Online Filing

We are currently experiencing problems with the Online Filing update released on 26 April 2019.

Users who are using the latest EP update in network mode will not be able to preview sequence listing (SEQL) attachments. However, this functionality is available for customers using stand-alone mode. In all cases, filing, submission and other functionalities are not affected.

Our technicians are working to fix the problem and restore normal service operation as quickly as possible.

Should affected users wish to preview sequence listing attachments in the meantime, they should export the saved draft application to a zip file, then open the zip directory and, finally, use Notepad or similar to preview the txt file in the directory.

We apologise for any inconvenience.

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