Online services – problems with debit order transaction display

We have unfortunately experienced some technical issues with the booking and display of payments submitted on 17 December 2019 using online services (online fee payment, new online filing, online filing).

Earlier this morning (Wednesday, 18 December) some customers may have noticed their payments shown as having been booked twice. This error has now been corrected and all payments are being displayed correctly under the transaction view. The balance shown is also correct.

Should any payment irregularities occur, they will be rectified at source.

You do not need to take any further action.

We apologise for any inconvenience.

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