Legal safeguards may be available against outages of online filing and fee payment services, depending on the service affected and the day and duration of the outage. A dedicated webpage informs users about any outages of these services.
For more information, please see the notice from the EPO dated 18 January 2018 (OJ EPO 2018, A25). Please also consult Rule 134 EPC, point 5.5 of the ADA (Supplementary publication 5, OJ EPO 2017) and Article 5 of the Decision of the President of the EPO dated 11 March 2015 (OJ EPO 2015, A28).
- 23.12.2020
- Technical fault in new online filing (CMS) (1289598) - resolved
- 23.12.2020
- Technical fault in new online filing (CMS) (1289598) - update
- 23.12.2020
- Technical fault in new online filing (CMS) (1289598) - update
- 23.12.2020
- Technical fault in new online filing (CMS) (1289598)
- 21.12.2020
- Technical fault in European Patent Register (reference no.1288928.) – detected and resolved
- 17.12.2020
- Cancellation of earlier announcement on unavailability of online services from 27 December to 30 December 2020 (service no. CR 340189)
- 11.12.2020
- Temporary unavailability of online services from 27 December to 30 December 2020 (service no. CR 340189)
- 7.12.2020
- Temporary unavailability of new online filing (CMS) on 12 December 2020
- 4.12.2020
- Temporary unavailability of the EPO shop, the credit card fee payment service and claim refunds on 12 December 2020
- 1.12.2020
- Technical fault in new online filing (CMS) and in all online services (reference nos. 1279522 and 1279907) – Legal safeguards apply
- 27.11.2020
- Technical fault in new online filing (CMS) (reference no. 1279522) – resolved
- 27.11.2020
- Technical fault in new online filing (CMS) (reference no 1279522) – update
- 27.11.2020
- Technical fault in online services (reference no. 1279907) – resolved
- 26.11.2020
- Technical fault in online services (reference no. 1279907)
- 26.11.2020
- Technical fault in new online filing (CMS) (reference no 1279522) – update
- 26.11.2020
- Technical Fault in Online Filing (CMS) reference no. 1279522
- 25.11.2020
- Potential interruptions to online services on 26 November 2020
- 18.11.2020
- Technical fault in Patent Translate (reference no. 1276215) – detected and resolved
- 17.11.2020
- Temporary unavailability of eTendering on 20 November 2020
- 11.11.2020
- Temporary unavailability of EPO online services
- 4.11.2020
- Temporary unavailability of some online services on 7 November 2020
- 2.11.2020
- Technical fault in online filing - resolved
- 30.10.2020
- Temporary unavailability of the claim refund online functionality of the credit card fee payment service on 30 October 2020
- 27.10.2020
- Temporary unavailability of some online services on 31 October 2020
- 21.10.2020
- Temporary unavailability of online services – download of documentation and executable files
- 19.10.2020
- Temporary unavailability of all EPO online filing services on 24 October
- 14.10.2020
- Technical fault in Espacenet Services on 14 October
- 13.10.2020
- Temporary unavailability of online services on 14 October 2020 – download of documentation and executable files
- 11.10.2020
- Technical fault with discussion forums – resolved
- 11.10.2020
- Technical Fault with Discussion Forums
- 8.10.2020
- Technical fault in new online filing (CMS) on 8 October 2020
- 28.9.2020
- Temporary unavailability of the EPO shop, the credit card fee payment service and claim refunds on 1 October 2020
- 17.9.2020
- Technical fault in new online filing (CMS) – resolved
- 17.9.2020
- Technical fault in new online filing (CMS)
- 15.9.2020
- Temporary unavailability of online services – download of documentation and executable files
- 2.9.2020
- Temporary unavailability of Web-form filing on 9 September 2020
- 2.9.2020
- Temporary unavailability of online services on 6 September 2020
- 27.8.2020
- Temporary unavailability of online services on 27 August 2020
- 26.8.2020
- Temporary unavailability of new online filing (CMS) on 30 August 2020
- 20.8.2020
- Temporary unavailability of online services on 23 August 2020
- 19.8.2020
- Temporary unavailability of online services on 19 August 2020
- 12.8.2020
- Temporary unavailability of the third party observation service on Wednesday 12 August
- 7.8.2020
- Technical fault in the European Patent Register – resolved
- 7.8.2020
- Technical fault in Espacenet – resolved
- 7.8.2020
- Technical fault in the European Patent Register
- 7.8.2020
- Technical fault in Espacenet
- 6.8.2020
- Temporary unavailability of the third party observation service on Thursday 6 August
- 30.7.2020
- Technical fault in new online filing (CMS) – resolved
- 28.7.2020
- Temporary unavailability of eTendering on 31 July 2020
- 22.7.2020
- Temporary unavailability of new online filing (CMS)
- 17.7.2020
- Technical fault in our online services – resolved
- 17.7.2020
- Technical fault in our online services
- 9.7.2020
- Temporary unavailability of online services on 13 July 2020
- 7.7.2020
- Temporary unavailability of smart card management services on 8 July 2020
- 13.6.2020
- Technical fault in new online filing (CMS) – resolved
- 13.6.2020
- Technical fault in new online filing (CMS)
- 8.6.2020
- Temporary unavailability of new online filing (CMS) on 13 June 2020
- 4.6.2020
- Temporary unavailability of the EPO shop, the credit card fee payment service and claim refunds on 10 June 2020
- 28.5.2020
- Temporary unavailability of eTendering on 2 and 3 June 2020
- 14.5.2020
- Temporary unavailability of the EPO shop, the credit card fee payment service and claim refunds on 23 May 2020
- 8.5.2020
- Technical fault in the European Patent Register – resolved
- 8.5.2020
- Technical fault in the European Patent Register
- 5.5.2020
- Technical fault in our online services - resolved
- 4.5.2020
- Technical fault in our online services
- 1.5.2020
- Technical fault in the European Patent Register – resolved
- 1.5.2020
- Technical fault in the European Patent Register
- 28.4.2020
- Technical issue with Customer Services phone system - resolved
- 27.4.2020
- Technical issue with Customer Services phone system - Resolved
- 27.4.2020
- Technical issue with Customer Services phone system
- 24.4.2020
- Technical issue with Customer Services phone system - Resolved
- 24.4.2020
- Technical issue with Customer Services phone system
- 21.4.2020
- Technical fault in the European Patent Register - resolved
- 21.4.2020
- Technical fault in the European Patent Register
- 17.4.2020
- Temporary unavailability of new online filing (CMS) on 22 April 2020
- 15.4.2020
- Potential interruptions to online services on 18 April 2020
- 14.4.2020
- Temporary unavailability of online services on 15 April 2020
- 9.4.2020
- Temporary unavailability of online services on 13 April 2020
- 31.3.2020
- Technical fault in Online Filing and new online filing (CMS) on 30 March 2020
- 25.3.2020
- Temporary unavailability of online services on 31 March 2020
- 25.3.2020
- Temporary unavailability of new online filing (CMS) on 28 March 2020
- 24.3.2020
- Technical fault in the European Patent Register, Online Fee Payment, Mailbox, My Files and Open Patent Services on 21 March
- 21.3.2020
- Technical fault in Espacenet - resolved
- 21.3.2020
- Technical fault in Espacenet
- 19.3.2020
- www.epo.org slow/unavailable - resolved
- 18.3.2020
- www.epo.org slow/unavailable
- 4.3.2020
- Technical fault in Online Fee Payment, Mailbox and My Files services - resolved
- 4.3.2020
- Technical fault in Online Fee Payment, Mailbox and My Files services .
- 27.2.2020
- Temporary unavailability of the refund claim service and delays in displaying debit orders in Online Fee Payment from 28.02.2020 until 02.03.2020
- 18.2.2020
- Temporary unavailability of web-form filing on 19.02.2020
- 12.2.2020
- Technical fault in new online filing (CMS) – resolved
- 12.2.2020
- Technical fault in new online filing (CMS)
- 12.2.2020
- Temporary unavailability of the refund claim service and delays in displaying debit orders in Online Fee Payment from 28.02.2020 until 02.03.2020
- 29.1.2020
- Temporary unavailability of web-form filing on 19.02.2020
- 28.1.2020
- Technical fault in new online filing (CMS) - resolved
- 28.1.2020
- Technical fault in new online filing (CMS)
- 14.1.2020
- Technical fault in our "Jobs" website - resolved
- 13.1.2020
- Technical fault in our "Jobs" website
- 13.1.2020
- Temporary unavailability of online services on 20 January 2020
- 12.1.2020
- Technical fault in Classic Espacenet - resolved
- 12.1.2020
- Technical fault in Open Patent Services - resolved
- 12.1.2020
- Technical fault in the European Patent Register - resolved
- 12.1.2020
- Technical fault in Classic Espacenet
- 12.1.2020
- Technical fault in Open Patent Services
- 12.1.2020
- Technical fault in the European Patent Register
- 8.1.2020
- Technical fault in the Epoline Portal – resolved
- 8.1.2020
- Technical fault in the Epoline Portal
- 8.1.2020
- Temporary unavailability of new online filing (CMS)
- 8.1.2020
- Temporary unavailability of some online services on 8 January 2020
