2020

Legal safeguards may be available against outages of online filing and fee payment services, depending on the service affected and the day and duration of the outage. A dedicated webpage informs users about any outages of these services.

For more information, please see the notice from the EPO dated 18 January 2018 (OJ EPO 2018, A25). Please also consult Rule 134 EPC, point 5.5 of the ADA (Supplementary publication 5, OJ EPO 2017) and Article 5 of the Decision of the President of the EPO dated 11 March 2015 (OJ EPO 2015, A28).

13.6.2020

Technical fault in new online filing (CMS) – resolved

13.6.2020

Technical fault in new online filing (CMS)

8.6.2020

Temporary unavailability of new online filing (CMS) on 13 June 2020

4.6.2020

Temporary unavailability of the EPO shop, the credit card fee payment service and claim refunds on 10 June 2020

28.5.2020

Temporary unavailability of eTendering on 2 and 3 June 2020

14.5.2020

Temporary unavailability of the EPO shop, the credit card fee payment service and claim refunds on 23 May 2020

8.5.2020

Technical fault in the European Patent Register – resolved

8.5.2020

Technical fault in the European Patent Register

5.5.2020

Technical fault in our online services - resolved

4.5.2020

Technical fault in our online services

1.5.2020

Technical fault in the European Patent Register – resolved

1.5.2020

Technical fault in the European Patent Register

28.4.2020

Technical issue with Customer Services phone system - resolved

27.4.2020

Technical issue with Customer Services phone system - Resolved

27.4.2020

Technical issue with Customer Services phone system

24.4.2020

Technical issue with Customer Services phone system - Resolved

24.4.2020

Technical issue with Customer Services phone system

21.4.2020

Technical fault in the European Patent Register - resolved

21.4.2020

Technical fault in the European Patent Register

17.4.2020

Temporary unavailability of new online filing (CMS) on 22 April 2020

15.4.2020

Potential interruptions to online services on 18 April 2020

14.4.2020

Temporary unavailability of online services on 15 April 2020

9.4.2020

Temporary unavailability of online services on 13 April 2020

31.3.2020

Technical fault in Online Filing and new online filing (CMS) on 30 March 2020

25.3.2020

Temporary unavailability of online services on 31 March 2020

25.3.2020

Temporary unavailability of new online filing (CMS) on 28 March 2020

24.3.2020

Technical fault in the European Patent Register, Online Fee Payment, Mailbox, My Files and Open Patent Services on 21 March

21.3.2020

Technical fault in Espacenet - resolved

21.3.2020

Technical fault in Espacenet

19.3.2020

www.epo.org slow/unavailable - resolved

18.3.2020

www.epo.org slow/unavailable

4.3.2020

Technical fault in Online Fee Payment, Mailbox and My Files services - resolved

4.3.2020

Technical fault in Online Fee Payment, Mailbox and My Files services .

27.2.2020

Temporary unavailability of the refund claim service and delays in displaying debit orders in Online Fee Payment from 28.02.2020 until 02.03.2020

18.2.2020

Temporary unavailability of web-form filing on 19.02.2020

12.2.2020

Technical fault in new online filing (CMS) – resolved

12.2.2020

Technical fault in new online filing (CMS)

12.2.2020

Temporary unavailability of the refund claim service and delays in displaying debit orders in Online Fee Payment from 28.02.2020 until 02.03.2020

29.1.2020

Temporary unavailability of web-form filing on 19.02.2020

28.1.2020

Technical fault in new online filing (CMS) - resolved

28.1.2020

Technical fault in new online filing (CMS)

14.1.2020

Technical fault in our "Jobs" website - resolved

13.1.2020

Technical fault in our "Jobs" website

13.1.2020

Temporary unavailability of online services on 20 January 2020

12.1.2020

Technical fault in Classic Espacenet - resolved

12.1.2020

Technical fault in Open Patent Services - resolved

12.1.2020

Technical fault in the European Patent Register - resolved

12.1.2020

Technical fault in Classic Espacenet

12.1.2020

Technical fault in Open Patent Services

12.1.2020

Technical fault in the European Patent Register

8.1.2020

Technical fault in the Epoline Portal – resolved

8.1.2020

Technical fault in the Epoline Portal

8.1.2020

Temporary unavailability of new online filing (CMS)

8.1.2020

Temporary unavailability of some online services on 8 January 2020