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2020

Legal safeguards may be available against outages of online filing and fee payment services, depending on the service affected and the day and duration of the outage. A dedicated webpage informs users about any outages of these services.

For more information, please see the notice from the EPO dated 18 January 2018 (OJ EPO 2018, A25). Please also consult Rule 134 EPC, point 5.5 of the ADA (Supplementary publication 5, OJ EPO 2017) and Article 5 of the Decision of the President of the EPO dated 11 March 2015 (OJ EPO 2015, A28).

17.9.2020
Technical fault in new online filing (CMS) – resolved
17.9.2020
Technical fault in new online filing (CMS)
15.9.2020
Temporary unavailability of online services – download of documentation and executable files
2.9.2020
Temporary unavailability of Web-form filing on 9 September 2020
2.9.2020
Temporary unavailability of online services on 6 September 2020
27.8.2020
Temporary unavailability of online services on 27 August 2020
26.8.2020
Temporary unavailability of new online filing (CMS) on 30 August 2020
20.8.2020
Temporary unavailability of online services on 23 August 2020
19.8.2020
Temporary unavailability of online services on 19 August 2020
12.8.2020
Temporary unavailability of the third party observation service on Wednesday 12 August
7.8.2020
Technical fault in the European Patent Register – resolved
7.8.2020
Technical fault in Espacenet – resolved
7.8.2020
Technical fault in the European Patent Register
7.8.2020
Technical fault in Espacenet
6.8.2020
Temporary unavailability of the third party observation service on Thursday 6 August
30.7.2020
Technical fault in new online filing (CMS) – resolved
28.7.2020
Temporary unavailability of eTendering on 31 July 2020
22.7.2020
Temporary unavailability of new online filing (CMS)
17.7.2020
Technical fault in our online services – resolved
17.7.2020
Technical fault in our online services
9.7.2020
Temporary unavailability of online services on 13 July 2020
7.7.2020
Temporary unavailability of smart card management services on 8 July 2020
13.6.2020
Technical fault in new online filing (CMS) – resolved
13.6.2020
Technical fault in new online filing (CMS)
8.6.2020
Temporary unavailability of new online filing (CMS) on 13 June 2020
4.6.2020
Temporary unavailability of the EPO shop, the credit card fee payment service and claim refunds on 10 June 2020
28.5.2020
Temporary unavailability of eTendering on 2 and 3 June 2020
14.5.2020
Temporary unavailability of the EPO shop, the credit card fee payment service and claim refunds on 23 May 2020
8.5.2020
Technical fault in the European Patent Register – resolved
8.5.2020
Technical fault in the European Patent Register
5.5.2020
Technical fault in our online services - resolved
4.5.2020
Technical fault in our online services
1.5.2020
Technical fault in the European Patent Register – resolved
1.5.2020
Technical fault in the European Patent Register
28.4.2020
Technical issue with Customer Services phone system - resolved
27.4.2020
Technical issue with Customer Services phone system - Resolved
27.4.2020
Technical issue with Customer Services phone system
24.4.2020
Technical issue with Customer Services phone system - Resolved
24.4.2020
Technical issue with Customer Services phone system
21.4.2020
Technical fault in the European Patent Register - resolved
21.4.2020
Technical fault in the European Patent Register
17.4.2020
Temporary unavailability of new online filing (CMS) on 22 April 2020
15.4.2020
Potential interruptions to online services on 18 April 2020
14.4.2020
Temporary unavailability of online services on 15 April 2020
9.4.2020
Temporary unavailability of online services on 13 April 2020
31.3.2020
Technical fault in Online Filing and new online filing (CMS) on 30 March 2020
25.3.2020
Temporary unavailability of online services on 31 March 2020
25.3.2020
Temporary unavailability of new online filing (CMS) on 28 March 2020
24.3.2020
Technical fault in the European Patent Register, Online Fee Payment, Mailbox, My Files and Open Patent Services on 21 March
21.3.2020
Technical fault in Espacenet - resolved
21.3.2020
Technical fault in Espacenet
19.3.2020
www.epo.org slow/unavailable - resolved
18.3.2020
www.epo.org slow/unavailable
4.3.2020
Technical fault in Online Fee Payment, Mailbox and My Files services - resolved
4.3.2020
Technical fault in Online Fee Payment, Mailbox and My Files services .
27.2.2020
Temporary unavailability of the refund claim service and delays in displaying debit orders in Online Fee Payment from 28.02.2020 until 02.03.2020
18.2.2020
Temporary unavailability of web-form filing on 19.02.2020
12.2.2020
Technical fault in new online filing (CMS) – resolved
12.2.2020
Technical fault in new online filing (CMS)
12.2.2020
Temporary unavailability of the refund claim service and delays in displaying debit orders in Online Fee Payment from 28.02.2020 until 02.03.2020
29.1.2020
Temporary unavailability of web-form filing on 19.02.2020
28.1.2020
Technical fault in new online filing (CMS) - resolved
28.1.2020
Technical fault in new online filing (CMS)
14.1.2020
Technical fault in our "Jobs" website - resolved
13.1.2020
Technical fault in our "Jobs" website
13.1.2020
Temporary unavailability of online services on 20 January 2020
12.1.2020
Technical fault in Classic Espacenet - resolved
12.1.2020
Technical fault in Open Patent Services - resolved
12.1.2020
Technical fault in the European Patent Register - resolved
12.1.2020
Technical fault in Classic Espacenet
12.1.2020
Technical fault in Open Patent Services
12.1.2020
Technical fault in the European Patent Register
8.1.2020
Technical fault in the Epoline Portal – resolved
8.1.2020
Technical fault in the Epoline Portal
8.1.2020
Temporary unavailability of new online filing (CMS)
8.1.2020
Temporary unavailability of some online services on 8 January 2020

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