2021

Legal safeguards may be available against planned and unplanned outages of online filing and fee payment services, depending on the day and duration of the outage. A dedicated webpage informs users about any outages of these services.

For more information, please see the notice from the EPO dated 22 October 2020 concerning the procedures and safeguards which apply under the EPC and the PCT in the event of outages of means of electronic filing and other online services (OJ EPO 2020, A120), Rule 134(1) EPC and point 5.5 of the ADA (Supplementary publication 4, OJ EPO 2019).

20.10.2021
Technical fault in online filing (reference no. 0015578) – detected and resolved
20.10.2021
Temporary unavailability of the EP number on form EP1200 on Saturday 23 October 2021
18.10.2021
Temporary unavailability of the EPO shop and the Central Fee Payment on 23 October 2021
15.10.2021
Temporary unavailability of several online services on 23 October 2021
14.10.2021
Temporary unavailability of several online services on 16-17 October 2021
5.10.2021
Temporary unavailability of several online services on 9 October 2021
1.10.2021
Temporary unavailability of several online services on 7 October 2021
1.10.2021
Technical fault in our services (reference no. INC0010370) - resolved
1.10.2021
Technical fault in our services (reference no. INC0010370)
29.9.2021
Temporary unavailability of several online services on 2 October 2021
28.9.2021
Technical fault in online services (reference no. 1393338) – detected and resolved
16.9.2021
Temporary unavailability of online services on Saturday 18 September 2021 (reference no. CR 358194 )
15.9.2021
Technical fault in online services (reference no. 1388443) – resolved
14.9.2021
Technical fault in online services (reference no.1388443)
10.9.2021
Technical fault in online services (reference no. 1386076) – resolved
10.9.2021
Technical fault in online services (reference no. 1386076)
9.9.2021
Temporary unavailability of several online services on 2 October 2021
6.9.2021
Temporary unavailability of the EPO shop, the credit card fee payment service and claim refunds on 11 September 2021
26.8.2021
Temporary unavailability of several online services on 02 September 2021
24.8.2021
Temporary unavailability of several online services on 28 August 2021
2.8.2021
Temporary unavailability of several online services on 4 August 2021
20.7.2021
Temporary unavailability of the EPO shop, the credit card fee payment service and claim refunds on 26 July 2021
7.7.2021
Technical fault in Web-form filing (reference no. 1367358) – detected and resolved
25.6.2021
Temporary unavailability of the EPO shop, the credit card fee payment service and claim refunds on 26 June 2021
10.6.2021
Temporary unavailability of the EPO shop, the credit card fee payment service and claim refunds on 16 June 2021
27.5.2021
Technical fault in new online filing (CMS) (reference no. 1349829) - detected and resolved
27.5.2021
Technical fault in online services, Myfiles, Admin Tools, MailBox, Online Fee Payment (reference no. 1350242) - detected and resolved
25.5.2021
Technical fault in online services, Myfiles, Admin Tools, MailBox, Online Fee Payment (reference no. 1349821) - detected and resolved
21.5.2021
Technical fault in online services, MyFiles, Admin Tools, MailBox, Online Fee Payment (reference no.1349104) – detected and resolved
19.5.2021
Temporary unavailability of some online services on 29 May 2021
14.5.2021
Technical fault in the EPO's credit card fee payment and refund claim service (Ref. 1341756) – resolved
12.5.2021
Technical fault in the EPO's credit card fee payment and refund claim service (Ref. 1341756)
12.5.2021
Technical fault in the EPO fax service (reference no. 1346078) - Resolved
12.5.2021
Technical fault in the EPO fax service (reference no. 1346078)
10.5.2021
Technical fault in the EPO fax service (reference no. 1344936) – detected and resolved
6.5.2021
Technical fault in the EPO's credit card fee payment and refund claim service (Ref. 1341756) – resolved
30.4.2021
Technical fault in the EPO's credit card fee payment and refund claim service (Ref. 1341756)
28.4.2021
Temporary unavailability of Third-party observations service on 28 April 2021
26.4.2021
Temporary unavailability of online services on 1 May 2021
15.4.2021
Temporary unavailability of eTendering 1 May 2021
30.3.2021
Temporary unavailability of online services – download of documentation and executable files on 10 April 2021
29.3.2021
Temporary unavailability of Third-party observations service on 10 April 2021
25.3.2021
Technical fault in the third-party observations online form (reference no 13277725) - detected and resolved
24.3.2021
Temporary unavailability of new online filing (CMS) on Saturday, 27 March 2021
23.3.2021
Technical fault in online filing (reference no. 1326325) - detected and resolved
18.3.2021
Technical fault in new online filing (CMS) (reference no. 1324010) - detected and resolved
10.3.2021
Temporary unavailability of several online services on 17 March 2021
9.3.2021
Temporary unavailability of online services on 20 March 2021
1.3.2021
Temporary unavailability of eTendering 5 March 2021 at 15:00
22.2.2021
Technical fault in online filing , PCT and PCT-SAFE (for DPMA only) and ePCT (reference no. 1310739) – detected and resolved
19.2.2021
Technical fault in new online filing (CMS) (reference no. 1309990) – resolved
19.2.2021
Technical fault in new online filing (CMS) (reference no.1309990)
19.2.2021
Temporary unavailability of online services on 27 February 2021
18.2.2021
Temporary unavailability of some online services on 20 February 2021
8.2.2021
Temporary unavailability of some online services on 14 February 2021
3.2.2021
Temporary unavailability of new online filing (CMS) on 6 February 2021
31.1.2021
Technical fault in new online filing (CMS) (reference no. 1299471) – resolved
31.1.2021
Technical fault in new online filing (CMS) (reference no.1299471)
29.1.2021
Temporary unavailability of online services on 6 and 7 February 2021
29.1.2021
Technical fault in new online filing (CMS) (reference no. 1298009) – detected and resolved
26.1.2021
Temporary unavailability of Espacenet, OPS and Register on 27 January 2021
26.1.2021
Partial unavailability of online refund claim and fee payment services from 28 to 31 January 2021

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