We are pleased to inform you that the issues encountered with the credit card fee payment and refund claim service reported on 29.04.2021 (reference no. 1341756), have been resolved with effect of 14.05.2021, 10:20 h.
We apologise for any inconvenience.
Legal safeguards may be available where filing or fee payment services were not available, depending on the service affected, the day and duration of the unavailability and the procedural situation. For details see Rule 134 EPC, Rule 82quater.2 PCT point 5.5 of the ADA (Supplementary publication 4, OJ EPO 2019) and the notice from the EPO dated 22 October 2020 (OJ EPO 2020, A120).
Please always quote the reference number indicated above when addressing the EPO in relation to this issue.
14.05.2021, 11:55 h (CET)