Technical fault in EPO contact/complaint/feedback forms since 19 January 2023

Requests submitted via the EPO contact forms and EPO complaint/feedback form have not been properly processed since 17.00 hrs on 19 January 2023.  The form does not conclude with a submission confirmation message after submitting the form, and your request did not reach the EPO's customer support team. If you have not received any reply to your request, please resubmit your enquiry by e-mail to

We apologise for any inconvenience.

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