Technical fault in our Central Fee Payment service (reference no. INC0119324) 

We are currently experiencing technical issues in the Central Fee Payment, first identified on 27 March 2023 05.15 hrs. 

Users using email & password cannot submit fee payments. This remains possible for users logging-in using a smart card.

Users may also encounter some minor issues on the deposit account management pages, but they should not prevent use of the functionality. 

Our technicians are working to fix the issue as soon as possible.

Legal safeguards may be available where filing or fee payment services were not available, depending on the service affected, the day and duration of the unavailability and the procedural situation. For details see Rule 134 EPC, Rule 82quater.2 PCT point 5.5 of the ADA (Supplementary publication 4, OJ EPO 2019) and the notice from the EPO dated 22 October 2020 (OJ EPO 2020, A120).  

Please always quote the reference number indicated above when addressing the EPO in relation to this issue.  

27.3.2023, 15.00 hrs (CET)

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