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Freephone number

Our freephone number 00 800 80 20 20 20 is available from your country[*]

(Monday to Friday, 08.00-18.00 hrs CET).

Please note that some network operators, internet phone services, payphones and hotels do not allow access to 00 800 numbers or may charge for these calls.

Alternatively, you can:

  • use our contact form to send us your enquiry at any time
  • call Customer Services in:
    Munich: +49 (0)89 2399-4500
    The Hague:  +31 (0)70 340-4500
    Berlin: +49 (0)30 25901-4500
    Vienna: +43 (0)1 52126-4500
    Monday to Friday, 08.00-18.00 hrs CET (normal national/international rates apply).

[*] Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark,  Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Republic of North Macedonia, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom

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