Please note that over
the forthcoming holiday period all EPO sites will be closed from 24 December
2018 to 1 January 2019 inclusive. This will affect fee processing as
will continue to be automatically credited to your deposit account, provided the
deposit account number is correctly quoted in the reference field of the bank transfer
(e.g. "replenishment 28XXXXXX", "repl28XXXXXX" or
"deposit 28XXXXXX"). If this information
is missing, the replenishment will be processed manually as from 2January
pending orders and payment plan will continue to be visible in the Online Fee
Payment tool. However, no debit orders will be effectively booked during the
EPO closure period.
Year-end closing is
expected to be completed by 10 January
2019, by which date all debit orders submitted up to 31December 2018 should
have been effectively booked.