EPO closure period and financial year-end closing 2018

Please note that over the forthcoming holiday period all EPO sites will be closed from 24 December 2018 to 1 January 2019 inclusive. This will affect fee processing as follows:

  • Replenishments will continue to be automatically credited to your deposit account, provided the deposit account number is correctly quoted in the reference field of the bank transfer (e.g. "replenishment 28XXXXXX", "repl28XXXXXX" or "deposit 28XXXXXX"). If this information is missing, the replenishment will be processed manually as from 2January 2019.
  • Your replenishments, pending orders and payment plan will continue to be visible in the Online Fee Payment tool. However, no debit orders will be effectively booked during the EPO closure period.
  • Year-end closing is expected to be completed by 10 January 2019, by which date all debit orders submitted up to 31December 2018 should have been effectively booked.

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