EPO offices closed from 23.12.2019 to 1.1.2020


All our offices will be closed over the holiday period from 23 December 2019 and will open again on 2 January 2020.

 

Change to new smart card cryptography software

The Gemalto Classic client software is being phased out and will not be supported as of 1 October 2019. It will be replaced by the cryptovision smart card software.

The change schedule is as follows:

  • As from 26 August, anyone requesting a smart card will receive the new cryptovision smart card interface software.
  • Users having problems with the Gemalto software after 26 August will be asked to migrate to the new cryptovision software.
  • All existing Gemalto users will need to download and install the new cryptovision software by 1 October at the latest in order to have continued support. The cryptovision software will automatically remove the old Gemalto software during installation. No extra reader driver installation will be required. No change of smart card or smart card reader will be necessary.

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