Oral statements made by telephone or at an interview must be confirmed in writing in order to be procedurally effective. Indeed, such statements are not normally legally binding. Such a statement cannot, for instance, be effective to meet a time limit (see, however, C‑VII, 2.6). For the purpose of the European grant procedure, except in oral proceedings, only written statements are effective and only from the date on which they are received by the Office. Where appropriate, the applicant/representative should therefore be advised to submit his observations or amendments in writing.
For the use of e-mail where the interview before the Examining Division is held as a video-conference, see C‑VII, 2.7.