See also

Warning

Beware of approaches and requests for payment from firms purporting to register European patents

Contact

EPO offices closed from 24.12.2014 to 4.1.2015


All our offices will be closed over the holiday period from 24 December 2014, and will open again on 5 January 2015.

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Surveys

surveySmall.jpgAs part of its quality management system, the EPO carries out ongoing reviews of the quality of its services and the efficiency of its procedures.

To help us do this, we rely on the direct feedback we get from our user surveys. 

The results from our surveys also help us to shape the content of our in-house training programmes and draw up our annual budget forecasts.

The EPO conducts three regular surveys in the following areas:

Because the target groups for all three surveys are patent applicants and attorneys, it may be that some respondents are asked to participate in more than one exercise, although we are currently looking into ways of reducing the demands on individual participants.

We would like to take this opportunity to thank all participants for taking the time to respond to our requests for feedback.

This site area explains the purpose of each of the three major surveys, along with the methods used, the target groups involved, and how often they are carried out.

We also carry out one-off surveys on specific issues as required.

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