European Patent Office

T 1416/08 (Client status information system/GENESYS) of 17.02.2011

European Case Law Identifier
ECLI:EP:BA:2011:T141608.20110217
Date of decision
17 February 2011
Case number
T 1416/08
Online on
7 March 2011
Petition for review of
-
Application number
02000168.1
IPC class
H04M 3/51
Language of proceedings
English
Distribution
No distribution (D)
OJ versions
No OJ links found
Other decisions for this case
-
Abstracts for this decision
-
Application title
System for reporting client status information to communications-center agents
Applicant name
Genesys Telecommunications Laboratories, Inc.
Opponent name
-
Board
3.5.03
Headnote
-
Keywords
Added subject-matter - main request (yes)
Clarity - main request and first and second auxiliary requests (no)
Catchword
-
Cited cases
-
Citing cases
-

ORDER

For these reasons it is decided that:

The appeal is dismissed.