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    Page 287

    Citation: OJ EPO 2010, 287

    Online publication date: 31.5.2010

    INFORMATION FROM THE EPO

    New service for users calling formalities officers

    From 1 May 2010, calls to EPO formalities officers can be redirected to the User Support team if the person called is unavailable.

    Recorded instructions will explain how to use this new service. If you have your call redirected in this way, your query will be registered and passed on to the person or department best placed to ensure that it is dealt with as quickly as possible.

    You can contact User Support as follows:

    • +31 (0)70 340-4500 (08.00 to 18.00 hrs CET, Monday to Friday)
    • [email protected]
    • EPO User Support contact form

     

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