Availability of online services

Important notice:

Legal safeguards may be available against planned and unplanned outages of online filing and fee payment services, depending on the day and duration of the outage. A dedicated webpage informs users about any outages of these services.

For more information, please see the notice from the EPO dated 22 October 2020 concerning the procedures and safeguards which apply under the EPC and the PCT in the event of outages of means of electronic filing and other online services (OJ EPO 2020, A120), Rule 134(1) EPC and point 5.5 of the ADA (Supplementary publication 4, OJ EPO 2019).

10.6.2021
Temporary unavailability of the EPO shop, the credit card fee payment service and claim refunds on 16 June 2021
27.5.2021
Technical fault in new online filing (CMS) (reference no. 1349829) - detected and resolved
27.5.2021
Technical fault in online services, Myfiles, Admin Tools, MailBox, Online Fee Payment (reference no. 1350242) - detected and resolved
25.5.2021
Technical fault in online services, Myfiles, Admin Tools, MailBox, Online Fee Payment (reference no. 1349821) - detected and resolved
21.5.2021
Technical fault in online services, MyFiles, Admin Tools, MailBox, Online Fee Payment (reference no.1349104) – detected and resolved
19.5.2021
Temporary unavailability of some online services on 29 May 2021
14.5.2021
Technical fault in the EPO's credit card fee payment and refund claim service (Ref. 1341756) – resolved
12.5.2021
Technical fault in the EPO's credit card fee payment and refund claim service (Ref. 1341756)
12.5.2021
Technical fault in the EPO fax service (reference no. 1346078) - Resolved
12.5.2021
Technical fault in the EPO fax service (reference no. 1346078)
10.5.2021
Technical fault in the EPO fax service (reference no. 1344936) – detected and resolved
6.5.2021
Technical fault in the EPO's credit card fee payment and refund claim service (Ref. 1341756) – resolved
30.4.2021
Technical fault in the EPO's credit card fee payment and refund claim service (Ref. 1341756)
28.4.2021
Temporary unavailability of Third-party observations service on 28 April 2021
26.4.2021
Temporary unavailability of online services on 1 May 2021
RSS: Online services

Quick Navigation