Availability of online services

Important notice:

Legal safeguards may be available against planned and unplanned outages of online filing and fee payment services, depending on the day and duration of the outage. A dedicated webpage informs users about any outages of these services.

For more information, please see the notice from the EPO dated 22 October 2020 concerning the procedures and safeguards which apply under the EPC and the PCT in the event of outages of means of electronic filing and other online services (OJ EPO 2020, A120), Rule 134(1) EPC and point 5.5 of the ADA (Supplementary publication 4, OJ EPO 2019).

2.12.2021
Temporary unavailability of several online services on 4 December 2021
30.11.2021
Temporary unavailability of online services on 2 December between 18.00 and 20.00 hrs CEST
30.11.2021
Technical fault in the European Patent Register (reference no. INC25804) – detected and resolved
29.11.2021
Technical fault in online services (reference no. INC25349) – detected and resolved
25.11.2021
Technical fault in online services, OLF 2.0, CMS, WFF (reference no. CHG042286) – detected and resolved
26.11.2021
Temporary unavailability of online services on 29 November between 19.00 h and 20.00 hrs CEST
23.11.2021
Temporary unavailability of ePCT Filings with the EPO as Receiving Office on 24 November 2021
18.11.2021
Technical fault in Online Filing 2.0 (reference no. PRB0040026) – detected and resolved
17.11.2021
Technical fault in Online Filing 2.0 (reference no.INC21681)- detected and resolved
15.11.2021
Temporary unavailability of User area services (NUA - pilot project) – 15 November 2021
12.11.2021
Temporary unavailability of several online services on 16, 18, 23 and 25 November between 20.00 and 21.00 hrs CEST
10.11.2021
Temporary unavailability of the EPO shop and the Central Fee Payment on 17 November 2021
8.11.2021
Temporary unavailability of support@epo.org on 8 November 2021
3.11.2021
Temporary unavailability of support@epo.org on 3 November 2021
20.10.2021
Technical fault in online filing (reference no. 0015578) – detected and resolved
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