Availability of online services

Important notice:

Legal safeguards may be available against planned and unplanned outages of online filing and fee payment services, depending on the day and duration of the outage. A dedicated webpage informs users about any outages of these services.

For more information, please see the notice from the EPO dated 22 October 2020 concerning the procedures and safeguards which apply under the EPC and the PCT in the event of outages of means of electronic filing and other online services (OJ EPO 2020, A120), Rule 134(1) EPC and point 5.5 of the ADA (Supplementary publication 4, OJ EPO 2019).

24.1.2023
Technical fault in EPO contact/complaint/feedback forms since 19 January 2023 - resolved
24.1.2023
Technical fault in EPO contact/complaint/feedback forms since 19 January 2023
20.1.2023
Temporary unavailability of eTendering 27 January 2023 at 15:00
19.1.2023
Temporary unavailability of the EPO shop and the Central Fee Payment on 25 January 2023
16.1.2023
Temporary unavailability of some online services on Saturday, 21 January 2023
22.12.2022
INC0098753 - External calls to our customer services not coming through - Resolved
22.12.2022
INC0098753 - External calls to our customer services not coming through
14.12.2022
Technical fault in EPO contact/complaint/feedback forms between 15 November and 1 December 2022
25.11.2022
Technical fault in the European Patent Register (reference no. INC0093135 ) - detected and resolved
22.11.2022
Technical fault in Online Filing 2.0 (reference no. INC0092706) – detected and resolved
21.11.2022
Technical fault in the MyEPO Porfolio service (reference no INC0092627) – detected and resolved
7.11.2022
Technical fault in the European Patent Register (reference no. INC0089586) – detected and resolved
7.11.2022
Technical fault in online services (reference no INC0089483 detected and resolved
7.11.2022
Technical fault in the MyEPO Portfolio service (reference no. INC0084483) – detected and resolved
27.10.2022
Temporary unavailability of the EPO Jobs and careers page on 29 and 30 October 2022
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  • Archive 2020

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