Availability of online services

Important notice:

Legal safeguards may be available against planned and unplanned outages of online filing and fee payment services, depending on the day and duration of the outage. A dedicated webpage informs users about any outages of these services.

For more information, please see the notice from the EPO dated 22 October 2020 concerning the procedures and safeguards which apply under the EPC and the PCT in the event of outages of means of electronic filing and other online services (OJ EPO 2020, A120), Rule 134(1) EPC and point 5.5 of the ADA (Supplementary publication 4, OJ EPO 2019).

15.9.2022
Technical fault in our credit card fee payment service (reference no. CS042216 ...) - resolved
14.9.2022
Temporary unavailability of Customer Desk and formal complaint forms on 14 September 2022
13.9.2022
Technical fault in our central fee payment on 13 September 2022
8.9.2022
Temporary unavailability of online service on 11 September 2022
31.8.2022
Temporary unavailability of several online services on 3 September 2022
29.8.2022
Temporary unavailability of some online services on Wednesday, 31 August 2022
25.8.2022
Central Fee Payment will be fully deployed and Online Fee Payment decommissioned on 10 September 2022
24.8.2022
Temporary unavailability of eTendering 2 September 2022 at 15.00 hrs
23.8.2022
Temporary unavailability of several online services on 27 August 2022
1.8.2022
Temporary unavailability of some online services on Thursday, 11 August 2022
27.7.2022
Temporary unavailability of some online services on Wednesday, 27 July 2022
26.7.2022
Temporary unavailability of EPO online services
22.7.2022
Technical fault in the MyEPO Porfolio service (reference no. INC0070434) - detected and resolved
21.7.2022
Technical fault in our credit card fee payment service (reference no. INC0070251) – detected and resolved
15.7.2022
Malfunction in WIPO Sequence version 2.1.1
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