Availability of online services

Important notice:

Legal safeguards may be available against planned and unplanned outages of online filing and fee payment services, depending on the day and duration of the outage. A dedicated webpage informs users about any outages of these services.

For more information, please see the notice from the EPO dated 22 October 2020 concerning the procedures and safeguards which apply under the EPC and the PCT in the event of outages of means of electronic filing and other online services (OJ EPO 2020, A120), Rule 134(1) EPC and point 5.5 of the ADA (Supplementary publication 4, OJ EPO 2019).

16.9.2021
Temporary unavailability of online services on Saturday 18 September 2021 (reference no. CR 358194 )
15.9.2021
Technical fault in online services (reference no. 1388443) – resolved
14.9.2021
Technical fault in online services (reference no.1388443)
10.9.2021
Technical fault in online services (reference no. 1386076) – resolved
10.9.2021
Technical fault in online services (reference no. 1386076)
9.9.2021
Temporary unavailability of several online services on 2 October 2021
6.9.2021
Temporary unavailability of the EPO shop, the credit card fee payment service and claim refunds on 11 September 2021
26.8.2021
Temporary unavailability of several online services on 02 September 2021
24.8.2021
Temporary unavailability of several online services on 28 August 2021
2.8.2021
Temporary unavailability of several online services on 4 August 2021
20.7.2021
Temporary unavailability of the EPO shop, the credit card fee payment service and claim refunds on 26 July 2021
7.7.2021
Technical fault in Web-form filing (reference no. 1367358) – detected and resolved
25.6.2021
Temporary unavailability of the EPO shop, the credit card fee payment service and claim refunds on 26 June 2021
10.6.2021
Temporary unavailability of the EPO shop, the credit card fee payment service and claim refunds on 16 June 2021
27.5.2021
Technical fault in new online filing (CMS) (reference no. 1349829) - detected and resolved
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