Availability of online services

Important notice:

Legal safeguards may be available against outages of online filing and fee payment services, depending on the service affected and the day and duration of the outage. A dedicated webpage informs users about any outages of these services.

For more information, please see the notice from the EPO dated 18 January 2018 (OJ EPO 2018, A25). Please also consult Rule 134 EPC, point 5.5 of the ADA (Supplementary publication 5, OJ EPO 2017) and Article 5 of the Decision of the President of the EPO dated 11 March 2015 (OJ EPO 2015, A28).

13.6.2020
Technical fault in new online filing (CMS) – resolved
13.6.2020
Technical fault in new online filing (CMS)
8.6.2020
Temporary unavailability of new online filing (CMS) on 13 June 2020
4.6.2020
Temporary unavailability of the EPO shop, the credit card fee payment service and claim refunds on 10 June 2020
28.5.2020
Temporary unavailability of eTendering on 2 and 3 June 2020
14.5.2020
Temporary unavailability of the EPO shop, the credit card fee payment service and claim refunds on 23 May 2020
8.5.2020
Technical fault in the European Patent Register – resolved
8.5.2020
Technical fault in the European Patent Register
5.5.2020
Technical fault in our online services - resolved
4.5.2020
Technical fault in our online services
1.5.2020
Technical fault in the European Patent Register – resolved
1.5.2020
Technical fault in the European Patent Register
28.4.2020
Technical issue with Customer Services phone system - resolved
27.4.2020
Technical issue with Customer Services phone system - Resolved
27.4.2020
Technical issue with Customer Services phone system
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