https://www.epo.org/en/node/release-notes

Central Fee Payment release notes

6 July 2023

The EPO is pleased to inform users of its Central Fee Payment service that a new release has been deployed. 

New features and minor functional changes 

Redesigned sign-in page  

  • Sign-in with smart card or two-step verification (for full access) is now on the left-hand side of the screen, while sign-in with email and password (for limited access) has been moved to the right-hand side. 
    After signing in, you can proceed in the same way as before. 

Fee group Fees Due 

  • To avoid double payments, users will now see if another payment is already being processed for the same application/fee code. 
    This information can be found next to the column Due Date.  

Fee order history 

  • It is now possible to download CSV payment confirmations in the Fee order history

Claim refunds 

  • It is now possible to download a PDF/CSV confirmation of a claimed refund right after submitting the claim. 

Improved functionality 

  • Improved Change password functionality  
27 March 2023

The EPO is pleased to inform users of its Central Fee Payment service that a new release has been deployed.

New features and minor functional changes

Default deposit account

  • If a smart card is linked to multiple deposit accounts, you can make one account the default - go to Payment details under My account.

This account will then be shown by default under Deposit account management, Automatic debiting management and at Checkout.

Number of applications

  • The number of applications is now displayed in the Cart, at Checkout, in the order confirmation and under order details in Fee order history.

Direct access to order/payment confirmation at Checkout

  • At Checkout, a link to Fee order history provides direct access to the order/payment confirmation.

Filters and downloads

  • It is now possible to filter on voucher number under Rejected payments and Rejected fee payment history.
  • It is now possible to download a PDF/CSV of rejected fees during validation before Checkout.
  • It is now possible to select the voucher number to download a PDF/CSV of refund details in Refund history.

Terms and conditions

  • The terms and conditions have been updated with the latest legal sources.

Improved functionality

  • When making a payment, you can now paste the full application number including the digit.
  • Text and graphical elements have been adapted to help users with low vision or visual impairments.
3 March 2023

New features and minor functional changes

Improved language settings

  • The language selected after log-in will be set as the default.

Deposit account management

  • Deposit account transactions for a selected period (e.g. account statements) are sorted in ascending order in all download formats.

Batch upload

  • A warning message is displayed after upload to minimise the risk of uploading the same batch multiple times.

Enhanced filter

  • It is now possible to filter by user reference in Rejected payments and Rejected fee payment history.
  • It is now possible to filter by deposit account number in Fee order history.
  • The Filed via filter in Transactions has been improved.
  • The reference filters now have improved functionality.
  • There is now a reset button to clear filters.