Get access

To access MyEPO, Online Filing 2.0, Online Filing (eOLF) and Central Fee Payment, you will need to sign in via your EPO account using two-factor authentication.

Release notes

Creating an EPO account

Go to the Create an EPO account page.

Enter your first name, last name and email address, and select Create account. You’ll get an email from us inviting you to set a password for your new account. Selecting the button in the email will open a window where you can set that password. Then set up one or more additional authentication “factors” or methods.

After that, complete your setup in MyEPO by identifying the company you want to associate with your EPO account. Then ask your company administrator to grant you Mailbox access and file permissions in both MyEPO and Online Filing 2.0, as necessary. To pay fees, manage your EPO deposit account and manage the automatic debiting procedure, first contact us via epo.org/support to ensure that your deposit account and EPO account are linked. Then ask your company administrator to grant you the appropriate fee-related rights.  

You’ll need to use two-factor authentication to access our secure services and to change your EPO account settings. 

During the setup process, you'll be asked to accept our terms and conditions. You'll also be able to consult our data protection and privacy policy.

For more information please see:
Watch a video clip about access via two-factor authentication for new users
MyEPO feature guide: your EPO account and two-factor authentication
MyEPO feature guide - managing user access in MyEPO

Managing EPO account settings such as authentication methods

You can change your EPO account settings such as first name, last name, preferred language, email address and second-factor authentication methods.   

To do this, sign in to the Account settings page. After selecting Unlock settings, and entering a one-time authentication code, you will be able to change your account settings.  

Key points to consider:

• Ensure continuous access to the email associated with your EPO account, especially if it's used for two-factor authentication
• If you change companies, do not forget to update the email associated with your EPO account
• Consider having at least two backup methods for two-factor authentication to mitigate the risk of losing access to your old email account

For more information please see:
MyEPO feature guide: your EPO account and two-factor authentication
MyEPO feature guide - managing user access in MyEPO

FAQ

FAQ - EPO account
FAQ - Managing user access in MyEPO

Getting started

MyEPO feature guides

MyEPO feature guide: your EPO account and two-factor authentication
MyEPO feature guide - managing user access in MyEPO

Recordings of online seminars

How to access the EPO’s online services using two-factor authentication (2FA) 

Watch the recording of the Online Seminar of 15 May 2024
Watch a video clip about access via two-factor authentication for new users

Best practice on managing user access in your of online services

Watch the recording of the EPO User Day of 26 October 2023