https://www.epo.org/en/node/understand

Understand our services

MyEPO is an integrated suite of services that makes it easy for you – a patent applicant, opponent or representative – to conduct your EPO business.

Understanding our services

MyEPO Portfolio is the place for interacting with us during EP, UP and PCT proceedings. You can receive Mailbox communications from the EPO.  And in European proceedings (EP, UP and Euro-PCT) you can access your digital files, submit requests and replies about applications, and interact online with examiners during a live consultation.

Online Filing 2.0 is the tool for you to file EP and PCT applications, as well as submissions in opposition, appeal and other proceedings.

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Central Fee Payment gives you all the options for paying fees relating to patent proceedings and allows you to claim refunds.

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We encourage you to use these MyEPO services to conduct your business with the EPO.

What about legacy online services?

Our legacy Mailbox, My Files and Administration services were decommissioned on 1 July 2024

The Mailbox is accessible via MyEPO Portfolio, which also makes files and file administration services more easily accessible than ever before

Our legacy Online Filing software (eOLF) is still available for you to download and install. But we encourage you to use Online Filing 2.0 instead.

What if our online filing services are down?

You can use the Contingency Upload Service as a fallback in case our main online filing services are not available.​

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How will these MyEPO services evolve in the future?

Under our Strategic Plan 2023, we embarked on an ambitious programme to transform and improve the way we interact with our users: the result is MyEPO.

MyEPO is work in progress. We have a comprehensive plan that delivers new features in coming months. You can find more information about this in the MyEPO roadmap.


Help us improve our services

We continuously strive to improve our online services and incorporate feedback from our user community. For this, we regularly consult our users and engage with them for research purposes. If you would like to participate in focus groups, take part in pilot trials or provide input or feedback, please volunteer below.

Please note: When gathering input, we try to ensure a fair balance of users in terms of profile, company size, location and level of expertise. If we do not contact you immediately, we will save your details and get back to you if we need your support.

Current initiatives

Online Filing 2.0 pilot project for DOCX filing

More information on the pilot

MyEPO Portfolio

More information on MyEPO Portfolio