What if I am using the EPO smart card to access National Office online services?

As previously announced, we no longer issue new smart cards. This means we also no longer accept requests to renew expired smart cards or replace lost cards.

We therefore urge you to switch to two-factor authentication now. To do so, simply follow the instructions provided.

An exception will be made for users already filing with national offices that do not offer an alternative to the EPO smart card. In such cases, we will continue to accept requests to renew smart cards or to replace them until 18.00 hrs CEST on Monday, 30 September 2024.

If you have any questions on national-office online services where the use of an EPO smart card is required, including national-office plug-ins, please contact the corresponding national office for information about the alternatives they offer.