Mailbox

Yes. The legacy Mailbox works with users and associates – users being all those who have access to...

Yes, anything you do in one tool is mirrored in the other tool. This is ideal for testing purposes...

Yes, you can. Read more about exchanging data with the EPO using an API.

Yes. You can set up email alerts under Preferences (see the FAQ section “Preferences / Email alerts”...

In rare cases, where document files are very large, the download can time out in MyEPO Portfolio. If...

Communications are not automatically deleted from the inbox or other folders. The Deleted folder emp...

There’s no limit to the number of communications stored. But we still recommend that you delete...

If you receive paper copies of communications with a time limit, they will not be reissued. Any...

If the Mailbox system is down and you do not receive your documents on the date of dispatch, the...