https://www.epo.org/en/node/submitting-procedural-requests-about-3

I’ve always used MyFiles to request a change of representation. Can I carry on using MyFiles?

You still can, but only until May 2024.  This is because MyEPO Portfolio already allows you to do everything you used to do in our legacy MyFiles tool and replaces MyFiles, which we will switch off in June 2024.

MyEPO Portfolio is a more flexible, user-friendly, and functionally rich serve than our legacy MyFiles, Mailbox and Administration facility tools.

It provides a simple way of replying to EPO communications and submitting procedural requests like change of representation. And users receive step by step guidance on how to submit each reply or procedural request, making life easier for less experienced users.

MyFiles will be decommissioned soon, so we strongly advise you to start using MyEPO Portfolio.