European Patent Office

T 1265/09 (Call center/IEX) of 24.01.2012

European Case Law Identifier
ECLI:EP:BA:2012:T126509.20120124
Date of decision
24 January 2012
Case number
T 1265/09
Petition for review of
-
Application number
98935600.1
IPC class
H04M 1/72
Language of proceedings
English
Distribution
No distribution (D)
OJ versions
No OJ links found
Other decisions for this case
-
Abstracts for this decision
-
Application title
Skills-based scheduling for telephone call centers
Applicant name
IEX CORPORATION
Opponent name
InVision Software AG
Board
3.5.03
Headnote
-
Relevant legal provisions
European Patent Convention Art 56
Keywords
Inventive step (no)
Catchword
-

ORDER

For these reasons it is decided that:

1. The decision under appeal is set aside.

2. The patent is revoked.