The EPO operates two VICO platforms
Please select the one suited to your needs
Users are strongly advised to perform a test call in good time prior to the date of the opposition oral proceedings, i.e. at least 10 working days (ideally 2-3 weeks) in advance. In view of possible software updates, it is not recommended to perform the test call too early.
A test call can be arranged by contacting the EPO ServiceLine on Mondays to Fridays (except days on which the EPO filing offices are closed) from 07.30 to 18.00 CET, by telephone (+31) (0) 70 340 4444 or by e-mail firstname.lastname@example.org. The subsequent test call will take place between 11.00 and 16.00 CET on the agreed date.
EPO ServiceLine will schedule a 30 minutes test session and send you an invitation with the connection details for the call.
Goals that need to be met in the test are:
Should you experience any issues in establishing the connection, please contact the EPO videoconferencing service under the following telephone number: (+31) (0) 70 340 4444.
Users involved in oral proceedings by Zoom are invited to familiarise themselves with the following technical requirements and recommendations.
The EPO supports the following technologies for connecting to oral proceedings in opposition held as a VICO:
Please note that due to its limited functionality, the Zoom web client is not suitable to attend oral proceedings requiring simultaneous interpreting. It is thus not possible to use the Zoom web client for those cases.
If you have any of the above Zoom setup you are advised to run a compatibility test of your equipment with the EPO, preferably at least 10 working days before the oral proceedings are due to take place (see "Test call" above).
For more information see Getting started in the Zoom help centre.
High-quality audio is essential for simultaneous interpreting. Preferably, use a microphone or wired headset certified for Zoom.
Users involved in an interview or oral proceedings held by VICO using Skype for Business should familiarise themselves with the following technical requirements and recommendations.
The EPO supports the following technologies for connecting to interviews and oral proceedings held as a video-conference:
If you have a Skype for Business or SIP/H.323 setup you are advised to run a compatibility test of your equipment with the EPO well before the oral proceedings are due to take place (see "Test call" above).
If you prefer to connect to the EPO via web browser, the Skype for Business Web App is freely usable without the need for any software download.