5.5.2 Due care on the part of the professional representative
In T 460/95 of 16 July 1996 date: 1996-07-16 the representative requested an extension of the time limit, although, in his professional capacity, he should have known that time limits under Art. 108 EPC 1973 could not be extended. The board noted that representatives were expected to be acquainted with the provisions of the EPC regarding time limits, and that the representatives in question had not been as vigilant as the situation demanded. In this specific case, however, the representative had taken the precaution of contacting the Registry of the Boards of Appeal beforehand, and had received information from that body which had led him to take action prejudicial to his interests. The board held that appellants should not suffer injury merely because they had relied on information received from the EPO which later proved to be mistaken or likely to have been misunderstood.
In T 881/98 the appellant's professional representative had written to the Registry of the Boards of Appeal requesting a two-month extension to a time limit, without giving reasons or indicating that the time limit in question was for submitting the statement of grounds of appeal. He added that if not notified to the contrary he would assume his request was allowed. The board refused the request for re-establishment. The Registry had not fallen short of legitimate expectations, as in this case (in contrast to T 460/95 date: 1996-07-16) the appellant had not been misled to his detriment by wrong information from the Registry but had himself made the mistake of thinking that the time limit could be extended.
In T 733/98 the board informed the appellants that the statement setting out the grounds of appeal did not comply with Art. 108, third sentence, EPC 1973. The appellants requested re-establishment in respect of the time limit for filing the statement of grounds, arguing that they had relied on Legal Advice No. 15/84 of the EPO, which had still been in force when they had received the communication under R. 51(4) EPC 1973. The board held that the appellants had misinterpreted the legal advice in question, having failed to realise that the procedure for handling main and auxiliary requests which it described no longer applied once amended R. 51 EPC 1973 entered into force. The board decided that the requirement of all due care required by the circumstances was not met in this case.
In T 744/11 the statement setting out the grounds of appeal was received in electronic form three minutes after expiry of the four-month time limit. The representative argued that his office was based in Cambridge and that, since the clocks in the United Kingdom were one hour behind Central European Time (CET), he had sent the statement of grounds within the time limit. The board could not accept this argument for the simple reason that the relevant time for the purpose of the law was the time at the EPO (i.e. the time at Munich or The Hague) and not the time in the United Kingdom. However, the board considered the appellant's request allowable, in particular because the appellant had shown that the non-observance of the time limit was not caused by lack of due care but rather by a justifiable human error on the part of the representative.
In T 2012/20 the board found that the appellant knew how to file an appeal but had paid the reduced appeal fee. The communication by the EPO for the correction of the appeal fee had been sent by registered mail. The board referred to the FAQ section of the EPO’s home page as well as the fact that the EPO was holding oral proceedings by videoconference, and found that it was very surprising that appropriate electronic means were not used to warn applicants. In addition, the change in format of oral proceedings before the examining division to videoconference was announced by telephone to the appellant and this was promptly confirmed via email by the appellant. Registered mail was not used in either case. The fact that the representative specifically indicated in her email to the assistant that the appeal should be filed some time before expiry of the time limit to allow possible shortcomings to be overcome indicated that the representative probably relied on the information provided by the EPO. The exceptional circumstances led to a finding that all due care had been taken, justifying re-establishment of rights.