How to access the EPO's online services using two-factor authentication (2FA) - Online seminar - English
EPO smart cards will be decommissioned at the end of 2024. Instead of your smart card, you can already use two-factor authentication (2FA) to access our online services, including filing, MyEPO Portfolio and Central Fee Payment.
Between now and the end of 2024, you can use both your smart card and 2FA to file with the EPO, which gives you time to get used to using 2FA.
So, don’t leave it until the end of the year - make the switch and start using 2FA today!
During the two-hour seminar, EPO experts will explain everything you need to know about using an EPO account with 2FA.
The seminar is offered in German and French as well. See under Programme/ Other sessions below.
Organised by
European Patent Office
Organised by
European Patent Office
Details
→ Recording, online seminar, 15 May 2024
For more information on how to access the EPO's online services: 'Get Access'.
Speakers
Niclas Morey
Principal Director Customer Journey & Key Account Management, EPO
Niclas joined the EPO in 1990 as a Patent examiner in Mechanics. In 1994, he moved to run international cooperation projects and between 2000 and 2004 he was Head of President’s Office. In 2008 he became Director for IP5/Trilateral Affairs and International Organisations and in 2016 this directorate merged with International Cooperation where he assumed overall responsibility. In 2017 he was appointed Principal Director for Quality, Business and User Support, a position where he leads the entire operational support covering areas such as Users, Classification, Patent Procedures and Quality/Risk Management. In 2022, the PD changed its name to Customer Journey and Key Account Management when quality and practice and procedures moved to other areas.
Martin Adu
User Support Expert and Key Account Manager, EPO
Martin is an experienced trainer who has worked in e-services at the EPO since the early days of online filing software in 2000. He provides specialist support to users in this area and in the use of smart cards. He recently joined the Key Account Managers to strengthen the team.
Kieran Donnelly
Business Change Manager, Business Information Technology, EPO
Kieran is a business change manager for the EPO’s New Online User Engagement programme, supporting the evolution of the EPO’s online services for external users. He joined the Business Information Technology unit of the EPO in 2014, bringing a wide range of business consulting and IT management experience from both industry and government.
Programme
- Introduction
- Smartcard decommissioning
- Signing into MyEPO services:
- OLF2.0
- MyEPO Portfolio
- Central Fee Payment
- Signing into eOLF Client/ Online Filing Software
- Best practices using your EPO account with 2FA
- Q&A
Other sessions
Language: German, Date: 14-05-2024, Time: 10.00 - 12.00 hrs (CEST)
https://www.epo.org/en/learning/events/cw13-2024
Language: French, Date: 16-05-2024, Time: 10.00 - 12.00 hrs (CEST)