https://www.epo.org/en/service-support/faq/about-us/procurement/invoicing-and-payment/how-can-i-send-invoicecredit-note

How can I send an invoice/credit note that is not in pdf format?

Paper form invoice/credit notes are no longer accepted.

Please follow the instructions below for invoicing:

Send your invoice or credit note via email to [email protected]

Kindly note that it must comply with Directive 2006/112/EC (article 217-240) and also contain the following information:

  • purchase order number (POxxxxxx)
  • the goods and/or services ordered, including the related purchase order item numbers
  • your bank account details: IBAN for EU countries (SEPA), SWIFT/BIC for non-EU countries

Please submit

  • only one invoice attached per e-mail
  • PDF only, minimum quality 300 dpi
  • no handwriting
  • invoice supporting documents in one separate attachment

For deliveries from EU states that are tax-free on the basis of the EPO’s exemption certificate, please add the following:

"Tax exemption of EPO under Article 151 of Directive 2006/112/EC"

Invoices which do not fulfil the above requirements cannot be processed.