How do I contact the support team in case of difficulties during the EQE?

To contact the invigilator, you must use the integrated chat widget that appears in the bottom right-hand corner of the screen once you are in the lockdown browser (after entry photo and audio verification). Do not close the chat before you have received an answer, you can minimise the window.

The invigilator can also contact you via the chat widget.

The chat widget is present in the first tab (editor tab) and remains active when you are on another tab.

If the chat widget is not available and only in emergency cases please call +49 89 2399 5155.

Communication via email will not be dealt with.