The European Patent Office (EPO) is committed to protecting your privacy and the personal data you provide when you subscribe to our email newsletters and alerts. All personal data managed by the EPO is processed in accordance with our Data Protection Guidelines, which aim to ensure best practice when handling user information.
This privacy statement applies to the data we collect from subscriptions to the following EPO email newsletters and alerts:
We collect contact information, preferences and selections, information about how you access our emails and information about newsletter usage.
The information we hold on individual users will depend on what email publications they have subscribed to. We do not collect all categories of data for all users.
The department responsible for managing this data is:
We collect and process personal data for the sole purpose of enabling us to perform tasks carried out on the basis of the European Patent Convention (EPC) and to fulfil our mission.
For some email newsletters and alerts, we may collect data about you in order to offer you a personalised experience, including information on topics you might like to read about or events we are organising in your area.
We also collect data on open rates for our email publications and on the most frequently accessed links. We do this in order to identify the topics our readers find most interesting.
If you contact us with a question or problem relating to a subscription to one of our email publications, we may access or edit your individual data in order to answer your query or adjust your preferences or subscriptions as requested. We will not do so in any other circumstances.
Your data is also processed by a third-party contractor who provides the EPO with technical tools for email newsletter management. The contractor can only access your data when instructed to do so by the EPO, for example in order to analyse statistical data or deal with requests from subscribers.
You have the right to access, correct, block or erase the personal data we collect about you at any time.
All you have to do is write to us at email@example.com.