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  • Warning
    Beware of approaches and requests for payment from firms purporting to register European patents
 

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Before contacting us, perhaps you can find an answer to your question under one of the following links?

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Write to User Services:


or call User Services:

  • Phone icon (GIF) Call us at 00 800 80 20 20 20*
Monday to Friday,
08.00-18.00 hrs CET


* Select your country or territory to see whether this free service is available

If you want to speak to a specific department or person, call one of the EPO's switchboards.

Access to the buildings

Visitors will be granted access to the buildings only if:

  • they have written or electronic proof of receipt of all required doses of a COVID‑19 vaccine listed on the website of the Paul-Ehrlich-Institut, whereby the last dose was received at least 14 days ago; or
  • they have recovered from a COVID-19 infection and can show a positive PCR test that was conducted at least 28 days, but no more than six months, ago; or
  • they can present a negative test result, on paper or in electronic form, based on
    • a PCR test, a PoC-PCR test, or a test by other methods of nucleic acid amplification technique performed 48 hours or less ago;
    • A PoC antigen test performed 24 hours or less ago; or
    • A supervised antigen test for self-administration by lay persons (self-testing) approved by the Bundesinstitut für Arzneimittel und Medizinprodukte (BfArM) and performed no more than 24 hours ago

We regret that any person who does not fulfil at least one of the conditions above cannot be granted access to the EPO buildings.

Furthermore, anyone with symptoms matching those of COVID 19 are kindly asked to refrain from entering the buildings, irrespective of whether they meet one of the abovementioned conditions

Munich

Postal address

Use this address to send documents to the EPO by a traditional mail service:

80298 Munich
Germany

Use this address to send documents to the EPO by courier:

Bayerstr. 34
80335
Munich

Site addresses of EPO buildings

Isar building

Bob-van-Benthem-Platz 1
(formerly Erhardtstrasse 27)
80469 Munich
Germany

PschorrHöfe (PH) buildings

  • PH Main
    Bayerstr. 34
    80335
    Munich
  • PH VII
    Bayerstr. 115
    80335
    Munich
  • PH VIII
    Grasserstr. 9
    80339
    Munich


Hotels in Munich

The EPO has compiled a list of selected hotels in Munich

To book a room at preferential rates in one of them, please:

To access the visitors' tool, you first to have to register as a user. You can then log in with the username and password sent to you by email. The visitors' tool is provided by CDS, a subcontractor of the EPO's travel agency Amex GBT. It is not owned or maintained by the EPO or its Amex GBT team. All bookings and cancellations are made at your own risk. Neither the EPO nor the Amex GBT team can be held responsible for any errors. If you have any questions, please phone the 24/7 support number on your booking confirmation.

Or contact the Amex GBT travel agency by phone or email.

Please make it clear that you will be paying yourself and are attending an EPO event. If booking by email, please indicate this in the subject line.

Tel: +49 (0) 693 807 917 66
DE.travel@amexgbt.com

Opening hours: Mo. - Fr. 08:00 hrs to 17:00 hrs
Outside opening hours, please call +49 (0) 693 807 917 66

The Hague

Postal address

Use this address to send documents to the EPO by a traditional mail service:

Postbus 5818
2280 HV Rijswijk
The Netherlands

Site adress

Use this address to send documents to the EPO by courier:

    Patentlaan 2
    2288 EE Rijswijk
    The Netherlands

Hotels in The Hague

The EPO has compiled a list of selected hotels in The Hague.

To book a room at preferential rates in one of them, please:

To access the Visitors' Tool, you first to have to register as a user. You can then log in with the username and password sent to you by email. The Visitors' Tool is provided by CDS, a subcontractor of the EPO's travel agency Amex GBT. It is not owned or maintained by the EPO or its Amex GBT team. All bookings and cancellations are made at your own risk. Neither the EPO nor the Amex GBT team can be held responsible for any errors. If you have any questions, please phone the 24/7 support number on your booking confirmation.

Or contact the Amex GBT travel agency by phone or email.

Please make it clear that you will be paying yourself and are attending an EPO event. If booking by email, please indicate this in the subject line.

Tel: +49 (0) 693 807 917 66
NL.travel@amexgbt.com

Opening hours: Mo. - Fr. 08:00 hrs to 17:00 hrs
Outside opening hours, please call +49 (0) 693 807 917 66



Berlin

Postal address

Use this address to send documents to the EPO by a traditional mail service:

10958 Berlin
Germany

Site address

Use this address to send documents to the EPO by courier:

Gitschiner Strasse 97
10969 Berlin, Germany

Hotels in Berlin

The EPO has compiled a list of selected hotels in Berlin.

To book a room at preferential rates in one of them, please:

To access the visitors' tool, you first to have to register as a user. You can then log in with the username and password sent to you by email. The visitors' tool is provided by CDS, a subcontractor of the EPO's travel agency Amex GBT. It is not owned or maintained by the EPO or its Amex GBT team. All bookings and cancellations are made at your own risk. Neither the EPO nor the Amex GBT team can be held responsible for any errors. If you have any questions, please phone the 24/7 support number on your booking confirmation.

Or contact the Amex GBT travel agency by phone or email.

Please make it clear that you will be paying yourself and are attending an EPO event. If booking by email, please indicate this in the subject line.

Tel: +49 (0) 693 807 917 66
DE.travel@amexgbt.com

Opening hours: Mo. - Fr. 08:00 hrs to 17:00 hrs
Outside opening hours, please call +49 (0) 693 807 917 66



Vienna

Postal address

Use this address to send documents to the EPO by a traditional mail service:

Postfach 90
1031 Vienna
Austria

Site address

Use this address to send documents to the EPO by courier:

Rennweg 12
1030 Vienna
Austria

Hotels in Vienna

The EPO has compiled a list of selected hotels.

To book a room at preferential rates in one of them, please:

To access the visitors' tool, you first to have to register as a user. You can then log in with the username and password sent to you by email. The visitors' tool is provided by CDS, a subcontractor of the EPO's travel agency Amex GBT. It is not owned or maintained by the EPO or its Amex GBT team. All bookings and cancellations are made at your own risk. Neither the EPO nor the Amex GBT team can be held responsible for any errors. If you have any questions, please phone the 24/7 support number on your booking confirmation.

Or contact the Amex GBT travel agency by phone or email.

Please make it clear that you will be paying yourself and are attending an EPO event. If booking by email, please indicate this in the subject line.

Tel: +49 (0) 693 807 917 66
DE.travel@amexgbt.com

Opening hours: Mo. - Fr. 08:00 hrs to 17:00 hrs
Outside opening hours, please call +49 (0) 693 807 917 66



Brussels

The role of our Brussels Bureau is to liaise with the EU institutions and relevant stakeholders in Brussels. It does not accept or process patent applications. For security reasons, unannounced visitors will not be received. For questions about patent applications or the patent granting process, please refer to our FAQs or contact our User Services.

Postal and site address

Av. de Cortenbergh, 60
1000 Brussels
Belgium

Hotels in Brussels

  • Holiday-Inn Brussels-Schuman
    Rue Breydel, 20
    1040 Brussels, Belgium
    Tel. +32 2 280 40 00

  • NH Brussels City Centre (Brussels Centre)
    Chée de Charleroi, 17
    1060 Brussels, Belgium
    Tel. +32 2 539 01 60


Munich, Haar (Boards of Appeal)

Postal address

Use this address to send documents to the EPO by a traditional mail service:

80298 Munich
Germany

Use this address to send documents to the EPO by courier:

Bayerstr. 34
80335 Munich
Germany

Site address

Richard-Reitzner-Allee 8
85540 Haar
Germany

Hotels in Munich

The EPO has compiled a list of selected hotels.

To book a room at preferential rates in one of them, please:

To access the visitors' tool, you first to have to register as a user. You can then log in with the username and password sent to you by email. The visitors' tool is provided by CDS, a subcontractor of the EPO's travel agency Amex GBT. It is not owned or maintained by the EPO or its Amex GBT team. All bookings and cancellations are made at your own risk. Neither the EPO nor the Amex GBT team can be held responsible for any errors. If you have any questions, please phone the 24/7 support number on your booking confirmation.

Or contact the Amex GBT travel agency by phone or email.

Please make it clear that you will be paying yourself and are attending an EPO event. If booking by email, please indicate this in the subject line.

Tel: +49 (0) 693 807 917 66
DE.travel@amexgbt.com

Opening hours: Monday - Friday, 08.00 hrs to 17.00 hrs
Outside opening hours, please call +49 (0) 693 807 917 66

Hotels in Haar

The EPO has not negotiated any rates for these hotels.



Further information for visitors

If you want to speak to a specific department, call one of the EPO's switchboards.

Please note that calls relating to procedural matters and/or online services will be transferred to User Services.

(Monday to Friday, 08.00-18.00 hrs CET except for Brussels - 17.00 hrs CET)

Munich

+49 (0)89 2399-0

The Hague

+31 70 340-2040

Berlin

+49 30 259 01-0

Vienna

+43 (0)1 52126-0

Brussels

+32 (0) 227415-90

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