Quality is our top priority

Delivering quality

commitment visual (JPG)

Our commitment to quality

The clear vision of our management and a solid policy are the foundation for a strong quality culture.

managing & monitoring visual (JPG)

Managing and monitoring quality

We have put into place clear processes, responsibilities and monitoring to ensure both quality and efficiency.

Quality Report 2018 visual

Quality Report 2021

This annual quality report provides our users with a full set of quality indicators.

customers visual (JPG)

Engaging with our customers

Delivering high quality services requires listening to and understanding users’ needs.

The ISO 9001 certification

ISO logo (JPG)

The EPO's Quality Management System is certified under the ISO 9001 standard. This covers the entire patent process, including search, examination, opposition, limitation/revocation, patent information and post-grant activities.

  • Header 1 (JPG)

Quick Navigation