Learn how to set up the EPO Mailbox in your company
Online seminar - English
Target audience: Users whose company is not using the EPO Mailbox
Duration: 1,5 hours, including questions and answers
The seminar is offered in French and German as well. To register for these sessions, see under Programme/ Other sessions below.
Organised by
European Patent Office
Organised by
European Patent Office
10.00 – 11.30 hrs How to set up the Mailbox and start receiving EPO communications electronically
Session for new users, walking you step by step through how you can begin using this service.
- Introduction - why should you start to use the Mailbox?
- A widespread tool used by many companies
- Efficient and reliable
- Legal certainty
- Possibility to use email alerts
- How to set up the Mailbox
- Administration of user rights
- Adding users
- Adding recipients
- Best practice: cleaning up your company data before you activate your Mailbox
- Activating your Mailbox
- How to sign in to MyEPO Mailbox
- Manual download
- Demo of manual download or multiple downloads
- Questions and answers (Q&A)
Other sessions
Language: French, Date: 09-02-2026, Time: 14.00 - 15.30 hrs (CET)
Please register here: https://www.epo.org/en/learning/events/cw03-2026
Language: German, Date: 11-02-2026, Time: 10.00 - 11.30 hrs (CET)
Please register here: https://www.epo.org/en/learning/events/cw02-2026
Useful links
More information on Mailbox
Speakers
Eimer Luck
Key Account Manager, European Patent Office
Eimer joined the EPO in 1992. For ten years, she promoted and supported the use of EPO digital tools and services. Her main area of expertise became assisting users with accessing the EPO Mailbox. Open to a new challenge, she became an instructor for the EPO formalities community where she focused on patent grant procedures during four years. In July 2022, Eimer assumed the role of Key Account Manager.
Richard Garvey
Key Account Manager, European Patent Office
Richard joined the EPO in 1998. His main responsibility is to facilitate streamlined interaction between the EPO and its users. He complemented his legal studies with a Master's in IT and telecommunications law, which is useful in his role collecting user feedback on the next generation of EPO tools under the Strategic Plan 2028.